Selected Work
My Work
Eight years. Complex systems. Problems worth solving.
Designing Infrastructure to Stabilize Onboarding
A dashboard request became a platform-wide infrastructure initiative after discovery revealed the real problem was an onboarding process the platform was never built to handle at scale.
Anthem: Closing the Gap Between Platform Capability and User Belief
A visual redesign brief became a platform strategy engagement. The platform wasn't failing users because it lacked features — it was failing because users didn't know those features existed.
Designing for Compliance: Pretest Infrastructure and Bulk Action Patterns at Scale
Strategic initiative for pretest/posttest feature development and bulk action pattern implementation across a platform serving hundreds of thousands of educators.
More work on the way.
New case studies are currently being documented. Check back soon.