Selected Work
My Work
A collection of my work solving high-impact problems within complex systems.
Designing Infrastructure to Stabilize Onboarding
A dashboard request became a platform-wide infrastructure initiative after discovery revealed the real problem was an onboarding process the platform was never built to handle at scale.
Anthem: Closing the Gap Between Platform Capability and User Belief
A visual redesign brief became a platform strategy engagement. The platform wasn't failing users because it lacked features — it was failing because users didn't know those features existed.
Designing for Compliance: Pretest Infrastructure and Bulk Action Patterns at Scale
Strategic initiative for pretest/posttest feature development and bulk action pattern implementation across a platform serving hundreds of thousands of educators.
Rebuilding Student Engagement Reporting from Behavioral Memory
When an acquisition eliminated a core teacher workflow overnight, restoring it meant defining a system that had never been formally documented — and establishing the reporting foundation for three products in the process.
Designing the Interface for an AI Surgical Mentor
A question about how AI feedback on surgical technique should look and feel became a research and strategy engagement at the intersection of clinical expertise, HIPAA compliance, and the hard problem of designing trust into an AI product.
Designing for Throughput: Order Entry Infrastructure at Ares Sportswear
A spike in conversion exposed a hidden bottleneck — the internal order entry tool wasn't built for the volume it now had to handle. Eight weeks from discovery to dev handoff, rebuilding a fragmented workflow into a single self-contained dashboard.